Privacy Policy

Effective Date: 20 February 2026

1. Introduction

PES Associates (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of personal information:

a) Information You Provide Directly

Full name
Email address
Phone number
Project address or location
Project details and descriptions
Drawings, reports, or documents submitted through our website
Any other information voluntarily provided through contact or quote request forms

b) Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited
Date and time of visit

This data is collected through cookies and analytics tools to improve website performance and user experience.

3. How We Use Your Information

We use your personal information for the following purposes:

To respond to inquiries and quote requests
To provide engineering services including architectural, civil, and geotechnical services
To prepare permit-ready drawings, reports, and project documentation
To communicate regarding ongoing or completed projects
To improve our website and services
To comply with legal and regulatory obligations

We only collect information necessary for legitimate business purposes.

4. Consent

By submitting your information through our website or engaging our services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual obligations.

5. Disclosure of Information

We do not sell or rent your personal information.

We may share your information only when necessary with:

Municipal authorities for permit applications
Laboratories for material or soil testing
Contractors or consultants directly involved in your project
Legal or regulatory authorities when required by law

All third parties are expected to maintain appropriate confidentiality and security standards.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfill project requirements
Meet legal and professional engineering record-keeping obligations
Resolve disputes
Enforce agreements

When no longer required, information is securely deleted or anonymized.

8. Cookies and Website Analytics

Our website may use cookies to enhance user experience and analyze traffic patterns. You can modify your browser settings to decline cookies; however, some website features may not function properly.

9. Your Rights

Under Canadian privacy law, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Withdraw consent (subject to legal limitations)
Inquire about how your data is handled

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third-party websites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

PES Associates
1505 Laperriere Ave, Ottawa, ON K1Z 7T1
Email: info@pes-associates.com
Phone: 613-716-3457